Thing 9: Delicious

Delicious to the rescue! I wish I would of known about this site a long time ago. This will certainly help with all the bookmarks that I tend to mark all over the place, especially when you work at different work station. This will definitely help with organizing reference sites and it will also improve customer service.

Thing 8: Tagging

Tagging seems to be a very useful tool for people that use keywords to find information in any profession. I'm sure the catalog uses some form of tagging. It does help find information faster.Everybody seems to want information fast. It would definitely benefit patrons at the library.

Thing 7: IM - Instant Messaging

I've used IM before. I've used several different software, I think the first was AOL back in the day. A couple at work, which is probably the best way to communicate to other staff members. As far as for using it to communicate with patrons, will probably not be the best thing, I think if people want to use IM, that's what they expect Instant Messaging. There are time when staff is too busy and might take a while to answer a question. Great for staff use but not to communicate with the public. That's my opinion.